Privacy Policy

Privacy Policy

Introduction

Welcome to https://fender-dent-repair.dentrepair-talk.com (referred to as “Fender Dent Repair,” “we,” or “our” in this policy). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your engagement with Fender Dent Repair’s online presence, including but not limited to:

  • Our official website at https://fender-dent-repair.dentrepair-talk.com
  • Any mobile or desktop applications developed by us
  • Online services and products offered through our platform
  • Links to external platforms or services within our website (please note that this policy does not extend to the privacy practices of these third-party sites)

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you sign up as an authorized user for our applications and services.
  • During your visits to our website, including viewing or interacting with content.
  • When you subscribe to receive communications from us via email, calls, text messages (SMS), or other channels.

Personal Data Collection

We collect various categories of personal data, which can include:

Account and User Information:

  • User name and login credentials
  • Contact details such as email addresses and phone numbers
  • Address for shipping and billing purposes

Payment Details:

  • Credit or debit card information
  • Payment history and transaction records
  • Billing address

Financial and Purchase Data:

  • Records of transactions made on our platform
  • Purchase history, including products or services acquired
  • Order details and preferences

Device Identifiers:

  • Unique identifiers associated with your mobile device, such as IP addresses, device tokens, or advertising IDs
  • Browser type and version
  • Operating system information

Location Data:

  • Geographical coordinates provided by your browser or device settings (if enabled)
  • Information about the region or city where you are located

Feedback and Reviews:

  • Ratings, reviews, and comments left on our platform
  • Responses to surveys or satisfaction questionnaires

Social Media Information:

  • Data from social media platforms when you interact with our content or share it
  • User preferences and interactions on social media

Product Interaction:

  • Details about products viewed or purchased
  • Search queries and product recommendations
  • Interactions with customer support representatives

We collect this data through various means, including manual input by users, automated tracking technologies (such as cookies), and third-party partners who assist in our operations.

Cookies and Similar Technologies

Fender Dent Repair uses cookies and similar technologies to enhance user experience and analyze website performance. Cookies can be categorized into:

  • Strictly Necessary: These ensure core functionalities of the website, such as secure login or maintaining session state.
  • Preference: Cookies in this category remember your preferences, such as language selection or display settings.
  • Analytics: Used to gather statistics about how visitors interact with our site, helping us improve its functionality and content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which non-essential cookies are set on their devices.

Data Retention and Deletion

We retain personal data for the duration required by applicable laws and for legitimate business purposes. Once the retention period expires or when the purpose for data collection is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Fender Dent Repair implements robust security protocols and technical measures to safeguard your personal information:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy and security standards.
  • Regular security audits and updates to prevent unauthorized access or disclosure.

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If you believe we have collected information from a child, please contact us immediately at the details provided below, and we will take steps to delete that information.

Your Data Rights (Depending on Location)

The privacy laws in various jurisdictions grant individuals specific rights regarding their personal data. Here’s what applies based on your location:

  • Canada (PIPEDA) and Quebec (Law 25): Right of access, correction, withdrawal of consent, limitation of collection, and complaint filing.
  • European Union (GDPR): Access, rectification, erasure, restriction, data portability, objection, and the right not to be subject to automated decision-making.
  • Brazil (LGPD) and California (CCPA/CPRA): Similar rights as GDPR, including the right to know what personal data is collected and its purpose.
  • Other States/Territories: Check local privacy laws for specific rights applicable to you.

To exercise your data rights, please reach out to our privacy team at the contact information provided below. We will respond within the timeframe prescribed by law.

Changes to Privacy Policy

Fender Dent Repair reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any inquiries related to privacy, data access requests, unsubscribe requests, or if you have questions about this policy, please contact us:

We are committed to addressing your concerns and ensuring a transparent and secure data handling process.